US Postal Service SUCKS!

... and they wonder why they keep losing money.

Here's a friendly advice for anyone who's about to file a change of address: DO NOT DO THIS ON THE USPS WEBSITE! You might as well not file a change of address - it is that ineffective.

I moved to a new house and decided to file a change of address on the USPS website. I got all the confirmation number, and even got a letter from the USPS with coupons that I've checked.

Guess what? 2 weeks on and I had received NO forwarding mail at all! A check with our former landlord indicated that the mail person had been returning all of our mail back to sender since there were no forwarding address on record! We made a phone call to the USPS customer service, and she couldn't find ANY record of a change of address request, even when we cited our confirmation number! It's as if we never filed anything, and everything we entered on the web just went POOF!

Note that this happened for BOTH of us, and we did this on separate days too. I have no idea what mail we missed that never got forwarded. We refiled our change of address with the customer service person on the phone, but hey, who knows if THAT would get through as well!

This is a joke! And I'm not taking this lying down. I have all the documents printed out that indicated that we did file for a change of address online, and that they screwed up big time. I'm going to write a complaint to the Postmaster General and ask for my $1 back! They charged $1 on a credit card to verify your identity online. And yes, I want my damn $1 back because it did NOTHING and I'm royally pissed!

I've had mail being delivered 2 weeks late, and other poor services that I'm willing to overlook. But this is just plain stupid. You promised a service, and even with all the technology, you have morons running it. I'm not sure how many people have been taken in with their website, but I certainly will make sure enough people know about this. It may not do much to change their stupidity, but I certainly won't just sit here and take this. They lied, and did not provide the service that they promised!


Zz.